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Little Sister Heart Charm

FAQ's

Please let us know of any questions you have or any additional information you might need.

This depends on the piece. All jewelry is .925 Sterling Silver, unless otherwise indicated. However we also offer Tungsten rings, some fine pewter items, 14K gold plated, gold filled, etc. Each item in our store will indicate in its item description of the material used, so please check that.

We will ship via USPS with the ground advantage or priority mail options. These options are highly reliable and sufficient for normal postal services. We will also utilize FedEx on orders that are requested in a more timely fashion such as FedEx 2-day priority or overnight. Please check our shipping policy for additional information.

We are happy to honor 30 day returns or exchanges for reasons indicated on our return policy page. Please look at our return policy for more information.

Only our Roman Glass pieces come with a certificate of authenticity.

We love to answer questions and engage with our customers to help with any questions or decisions. Please contact us at 801-501-0087 or at admin@silverconnection.com with anything you might need help or clarification with. We will respond promptly.