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Shipping & Delivery

Shipping & Delivery

The Silver Connection ships purchases via United States Postal Service providing a variety of three shipping methods. You will be able to select your prefered shipping method upon checkout of your order.

Regular Mail: 2 -5 day delivery - $4.95 (up to 4oz.)
Priority Mail: 2-3 day delivery - $7.95 (up to 1lb.)
Overnight: Normally next day - $18.95 (up to 8 oz.)

Please allow normal processing times of 1-3 days to be including for time of receipt.

Shipping to Alternate Addresses
If you prefer your order to be shipped to a location other than the billing address, The Silver Connection will be happy to accommodate this request. You can specify the delivery address you desire when checking out during the ordering process. If the order is a gift, we will maintain discretion so as to keep the surprise intact.

Packaging of Orders
Purchased items are secured in an air tight sealable bag surrounded with bubble wrap for protection. All items include an attractive black velvet bag. Some specific items and all gift items are placed in a black gift box.

Item Availability
Some items might be subjected to possible delay due to back order or out of stock.

Privacy & Security

Privacy & Security

The Silver Connection is completely committed to protecting your privacy. All information submitted through our web site is held in strict confidence. At no time will this information be sold, rented or given to a third party. We guard your information with the utmost care and security.

For purchases, the information we require is your name, email address, mailing address and credit card number. In addition, we ask for the phone number at the purchasing address, should there be any further information needed. We will then process the order and notify by email of it's status.

We use the highest standard in Extended Version (EV) SSL certificates for credit card purchases through our site. In addition, we are a client Authorize.Net as our credit card gateway. Authorize.net processes your credit card information and we at The Silver Connection never see this in the transaction.

Returns & Replacements

Returns & Replacements

The Silver Connection strives to ensure all products meet customer expectations. However, if you prefer an exchange or full refund, you may return the item within 30 days of receipt.

Exhanging Items
Exhanging an item is easy. Simply return the item and upon our receipt, your account will be credited the exact amount of that item less shipping and handling. You can also choose to apply that credit to any selection of your choice and the order will be processed.


Returning Items
Items that have been damaged or altered in any way after receipt cannot be accepted for return or exchange. Altering includes being worn, resized or engraved.

Instructions for Returns
Since some items are fragile, please ensure protection when shipping. We have included the following steps for assistance:

1. Place jewelry in original bag or box and secure with bubble wrap if available.

2. Include a copy of original receipt or write original order number on an included piece of paper.

3. Place all contents of the purchase in a protective mailing box or envelope.

4. Ship the item to:
The Silver Connection
P.O. Box 901294
Sandy, UT. 84090

5. Please call our customer service number if additional information is required.

About Silver Connection Jewelry

We bring jewelry from around the world to you. Beautiful hand-crafted jewelry pieces from various countries that are famous in the jewelry industry.