Jewellery

The Silver Connection

Sterling Silver Jewelry

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Returns

The Silver Connection strives to ensure all products meet customer expectations. However, if you prefer an exchange or full refund, you may return the item within 30 days of receipt.

Exhanging Items
Exhanging an item is easy. Simply return the item and upon our receipt, your account will be credited the exact amount of that item less shipping and handling. You can also choose to apply that credit to any selection of your choice and the order will be processed.


Returning Items
Items that have been damaged or altered in any way after receipt cannot be accepted for return or exchange. Altering includes being worn, resized or engraved.

Instructions for Returns
Since some items are fragile, please ensure protection when shipping. We have included the following steps for assistance:

1. Place jewelry in original bag or box and secure with bubble wrap if available.

2. Include a copy of original receipt or write original order number on an included piece of paper.

3. Place all contents of the purchase in a protective mailing box or envelope.

4. Ship the item to:
The Silver Connection
P.O. Box 901294
Sandy, UT. 84090

5. Please call our customer service number if additional information is required.

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Jewellery Store

Quality - it's the key

Our sterking silver jewelry is .925. What does that mean?

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